Elizabeth and Clarke Customer Service Update

A few weeks ago I wrote a review on my Elizabeth and Clarke subscription. The link is here: https://wordpress.com/read/post/id/74075201/19/

In that review I wrote about how one of the tops just didn’t fit me right and that I contacted E&C and I wanted to return the top. I wanted to let Y’all know the follow up to that because it was such a fantastically nice experience.
So I called customer service and had an easy and friendly conversation with “Melony” about returning my shirt. She explained the different shirts they had in my size and I picked “The March”. Melony took my email address and immediately sent me a pre-paid return label to send back “The Bacall”. I then got busy at work and completely forgot to return the top. After a few weeks, I suddenly remembered (when I saw the poor Bacall just sitting in the box) and printed the label, taped it to the box my tops came in and sent it on its way.
Yesterday I got “The March” – packaged beautifully like all of their tops.
Man oh man I LOVE this top! I have gotten 7 tops from E&C so far (Summer and Fall collection of 3 each with one return and one new to replace it) and “The March” is my favorite. Which is hard to say because all of the other ones are so amazing too.

Here it is:

It is so lightweight and soft and such a beautiful color. Oh and check this out:

Elbow Patches! I adore elbow patches. They add a ton of character to an already well made, beautiful shirt.

Anyway, the customer service experience I have had with E&C has been so awesome that I just had to do a whole post to let all of you know, because guess what? The “Winter” collection features a top called “The Swan” that has elbow patches!

If you order you can use the promo code: Newsletter20 – which will give you 20% off your first order at ElizabethandClarke.com.

Go get some elbow patch shirts!


About Buffaloney84

I am a mom, lawyer, friend and all around goofball. I am one pet away from being put on an episode of Animal Hoarders. In my spare time (hahaha spare time!), I ride horses and compete in Show Jumping. I am an all in soccer and baseball mom and I have been caught yelling obnoxiously at a Ref and/or Umpire (sorrynotsorry). I am a true Tomboy so all this beauty and makeup stuff is new for me, but I have no fear in trying new trends and fads. I also have no fear in giving a completely honest, critical, unbiased opinion on anything and everything - just ask me!
This entry was posted in Beauty, Fashion, Elizabeth & Clarke, Fashion, Personal shopper, Sub Boxes, Subscription box and tagged . Bookmark the permalink.

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